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3-star hotel Check-in 15:00 · Check-out 12:00

Hotel Canaima

Enjoy free Wi-Fi, parking, and a pool at Hotel Canaima in Acapulco. Rated 3.9 with 304 reviews, close to La Quebrada and Acapulco International Airport.

Av Costera Miguel Alemán 180-Local 21, Fracc Magallanes, Magallanes, 39670 Acapulco de Juárez, Gro., Mexico View on map
7.8/10
Good Based on 310 recent guest reviews
Free Wi-Fi Free parking Pool Kid-friendly Fitness center
What recent guests emphasize

Balanced value and convenient location

Guests appreciate the hotel's affordability and location near the beach, while noting a mix of good basics and some maintenance and cleanliness issues.

Guests often praise

  • Affordable pricing relative to offered services.
  • Good location close to the beach and recreational spots.
  • Clean and well-maintained bathrooms.
  • Reliable hot water available 24/7.
  • Free Wi-Fi and air conditioning present in rooms.

Worth knowing

  • Parking is street-side but located directly in front of the hotel.
  • Some guests experienced issues with blocked maintenance requests and temperature control on air conditioning.
  • Mixed feedback on room cleanliness, particularly linens and towels.
  • Additional fees apply for card payments (around 3%).
  • Pool, gym, and sports facilities available but mainly reported by guests attending training or sports activities.

Best for

  • Budget-conscious visitors looking for basic accommodations.
  • Business travelers needing a central and practical stay.
  • Guests planning short or express visits near the shore.
  • Those attending sports or training events offered onsite.
  • Travelers who value proximity to popular local attractions.
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About this property

Welcome to Hotel Canaima

Hotel Canaima is a straightforward, mid-range hotel located in the Magallanes neighborhood of Acapulco de Juárez, conveniently positioned near the shore and close to local attractions. Its setting on Av Costera Miguel Alemán places guests within reach of popular sites such as La Quebrada, known for its historic cliff-diving shows, and the Acapulco Historical Museum of Fort San Diego. Icacos Beach is also nearby, offering opportunities for swimming and boating.

The property offers basic but practical amenities, including free Wi-Fi, free parking, a pool, a fitness center, and a kid-friendly environment. Check-in starts at 3:00 PM and check-out is at noon. While rooms are noted for being clean and equipped with air conditioning and 24/7 hot water, some reviews mention inconsistencies in maintenance and housekeeping, such as issues with climate control and occasional lapses in sanitation standards.

Guest feedback suggests the hotel is well-suited for business travelers or visitors looking for budget accommodation in a central location. Those seeking a more polished or luxury experience may find the facilities modest, and the parking situation—street parking opposite the hotel—might require consideration. Families may prefer other options until improvements in service and infrastructure are more consistent.

On-site dining options are limited but include Ribo Crepas, a nearby creperie with excellent reviews. The hotel's proximity to several other accommodation choices and the Acapulco International Airport, approximately 42 minutes away by car, adds to its accessibility for travelers.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free parking
Pool
Kid-friendly
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

HSM
Hugo Sánchez Matías Mar 13, 2026
8.0

Un hotel a buen precio para lo que ofrece, buen protocolo de desinfección por covid19, céntrico, aunque el estacionamiento está en la calle, por lo menos está enfrente del hotel, recomendable para ir por negocios, en lo personal y por pandemia no lo recomiendo para familias, más adelante si seria viable. Esta limpio, tiene clima, wifi, los baños muy bien y las camas a punto para un buen descanso

M
MaryMar Mar 02, 2026
8.0

La verdad no les puedo contar sobre el servicio del hotel ni nada al respecto ya que solo acudo a entrenamiento de pero hay alberca, canchas de voli,Gym.

MPE
MARTÍNEZ PELAEZ ERICK DANIEL Feb 15, 2026
10

Execelente servicio muy cerca de la playa excelente para un plan exprés

JG
Juan Garcia Feb 12, 2026
8.0

le puse tres estrellas del cuarto 4 xq la llave de la regadera tenía mal empaque y se le repirto a la de recepción y nomas fue a checar y dijo que iva a mandar a los de mantenimiento y nunca fueron a reglarla hasta ayer 5 de junio del 2023 antes de retirarnos nunca llegaron los de mantenimiento se quedó con su gotera de la llave

N
nadialuna Feb 12, 2026
8.0

Habitaciones amplias, agua caliente 24/7,atención cordial,aceptan tarjeta(con cargo extra del 3%) facturan, 700habitacion doble dos personas,lo malo,no se puede ajustar la temperatura del clima,fallas en la limpieza(sábanas y toallas con manchas de sarro y mugre) no hay medidas de sanidad (covid)

PR
Patricio Riveroll Jan 31, 2026
8.0

Good idea for a cheap nightstand. The hotel has the basic services a one of it's kind can provide plus it's near the shore. (:

S0
Soniku 01 Jan 13, 2026
8.0

Pues es un buen lugar la verdad vimos por Internet las fotos pensábamos que era un hotel de "lujo" pero verlo en físico fue algo decepcionante pero de ahí en fuera los cuartos en buen estado el baño bien cuidado las camas algo duras pero lo que no me gustó fue la calefacción solo tenia una temperatura acertada 19º se que es comprensible pero aun así hacía bastante calor pero pues igual es aceptable ya que uno por usar esa cosa hay veces que causa daño En si ese hotel era como algo de deporte tenia gym, cancha de basquet y la alberca que es lo que si me gusto la verdad y si tenían cuidado en si pero le doy una estrella menos por la razón que nos habían mentido en acceder a la alberca en todo el tiempo pero cuando llegamos un "encargado" nos dijo que solo teníamos acceso hasta las 9 de la noche lo cual me pareció injusto pero pues en el segundo día pues no nos dijeron nada ya que habían aun gente ahí pero bueno que les digo luego hay gente habladora para que les compres (marketing) otra cosa pues como estamos en situación de pandenia había un tubo según para desinfectarte cuando en realidad sólo salía por un solo agujero que tenía los tubos lo cual me pareció algo ridículo pero solo falta mantenimiento es todo pero ahí pase 4 noches y 5 días aunque en la noche nos dimos cuenta que había servicio de bar lo cual se me pareció extraño ya que no nos comento nadie sobre ello yo solo me di cuenta con mis familiares pero de ahí en fuera pues fue buen hospedaje pero eso sí estoy en contra del estacionamiento no es malo pero una persona rayo nuestro coche no se si fue intencional o accidental pero fuera de todo eso el coche estaba "seguro" Nota: Solo falta mantenimiento es todo en especial las zonas deportivas y zona de desinfectante para covid-19 Calificacion:8.4

EFM
EL FAMOSO MAU Jan 12, 2026
10

La verdad acudimos ahí a entrenar y jugar voleibol, un lugar muy bien ubicado!!

Location & neighborhood

Where you'll find Hotel Canaima

Acapulco, Guerrero, Mexico

Based on sightseeing, recreation, and getting around

  • Dr. Ignacio Chavez B 13 min Walk
  • RT5 Bella Vista 6 min Walk
  • RT5 Av Farallon B 11 min Walk
  • Acapulco International Airport (ACA) 42 min Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Guerrero. Distances are rough real-world times, not straight-line.

Icacos Beach 1,080 reviews

Icacos Beach

Guerrero, Mexico

4.4 · Beach
La Quebrada 21,516 reviews

La Quebrada

Av. Adolfo López Mateos 75, Las Playas, 39370 Acapulco de Juárez, Gro., Mexico

4.6 · Tourist Attraction
Acapulco Historical Museum of Fort San Diego 3,266 reviews

Acapulco Historical Museum of Fort San Diego

Hornitos s/n, Centro, 39300 Acapulco de Juárez, Gro., Mexico

4.6 · History Museum
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